About Bhahujan Vikas Aaghadi (BVA)

Last updated: 2026

Privacy Policy – RCS Messaging

1. Introduction

Bahujan Vikas Aaghadi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you opt in to receive RCS (Rich Communication Services) messages from us in India.

2. Information We Collect

For RCS messaging purposes, we may collect the following information:

  • Mobile phone number
  • Consent and opt-in records
  • Message interaction data (delivery status, read receipts, button clicks)
  • Device and network-related metadata (as provided by RCS platforms)

3. How We Use Your Information

Your information is used solely for:

  • Sending transactional, service, or promotional RCS messages (as consented)
  • Providing customer support and service updates
  • Improving communication effectiveness and user experience
  • Regulatory compliance with TRAI and DLT requirements

4. Consent & User Control

RCS messages are sent only after receiving explicit user consent. You have full control over your communication preferences and may opt out at any time.

5. Opt-Out & Withdrawal of Consent

You may withdraw your consent to receive RCS messages at any time by:

  • Clicking the Unsubscribe or Stop option in the RCS message
  • Replying with STOP (if supported)
  • Contacting us via email or phone

Opt-out requests are processed within 24–48 hours.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. Data may be shared only with:

  • Authorized RCS messaging service providers
  • Telecom operators as required for message delivery
  • Government or regulatory authorities when legally required

7. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, misuse, loss, or alteration. Access to personal data is restricted to authorized personnel only.

8. Data Retention

Personal data related to RCS messaging is retained only for as long as necessary to fulfill communication purposes or comply with legal obligations.

9. Children’s Privacy

Our RCS messaging services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Services

RCS messages may be delivered via third-party platforms and telecom networks. Bahujan VIkas Aaghadi is not responsible for the privacy practices of these third parties. Users are encouraged to review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.